This week I went to my first teacamp – an informal meetup for people working on digital in government. The topic was what should be in the forthcoming social media guidance for public servants.
Personal v professional
Much of the discussion hinged on the balance between public servants’ right to a personal life and their professional responsibilities to their organisation.
Now that it’s easy to use the web to work out who someone works for, the risk is that people’s opinions or indiscretions will damage the organisation or be used to criticise it.
What if a policy officer tweeted something at odds with the corporate position? The press might seize on this.
Nick Halliday, Matt Jukes and Terence Eden have also blogged on this discussion.
Radical transparency
For me, the distinction between ‘personal’ and ‘professional’ is no longer a helpful one.
I see the web as being radically transparent, in that it not only enables more information to be published, it also helps people to make connections that they otherwise could not make.
Think of this: today you could scrape LinkedIn for a list of Twitter handles of staff at a government department. Analyze their streams and you might find opinions at odds with departmental policy.
The web will increasingly expose inconsistencies like this.
What’s actually happening is that the idea of the organisation is under attack. It was always the case that people’s personal and professional lives were inconsistent – it’s just that the web is now finally exposing this.
The personal is political
Let’s also remember that every statement, however seemingly innocuous, carries implicit value judgements and is in some sense ‘political’.
The words we use, the sources we read, the thoughts that occupy us (or not) reveal our values – and it is these values that are at the heart of political debate.
Tweeting that you enjoyed The Matrix is ‘personal’, until you realise that someone else saw it as a Christian metaphor and others as a dystopian warning about out-of-control technology. And someone else thinks you should only be watching films about their pet issue anyway.
There is no statement which does not carry implicit values (and in fact making no statements also expresses values).
Freedom of expression
The world is going to have to live with the idea that organisations’ opinions and those of their staff are not the same. Hopefully the novelty of this will soon fade.
So what to do with those social media guidelines?
In my opinion they should make an explicit attempt to protect public servants’ freedom of expression – a fundamental human right.
The greatest risk here is not that organisations will be embarrassed by the contradiction between their statements and those of their employees (that will happen anyway) but that public servants feel they cannot use social media to engage in political debates or even express themselves in a ‘personal’ way.
Public servants make up about 20% of the workforce and they’re going to be using social media more and more. A protection for freedom of expression is needed to make sure they do not become disenfranchised.
Took an early Eurostar on Friday morning and stayed at Hotel Eldorado, near Place de Clichy. After a lazy Parisian afternoon we watched In Time at the Pathé, struggling to keep up with the French dialogue.
On Saturday we shopped in the “back passages of time” arcades on the right bank - appropriate for a rainy day. By chance, an amazing lunch in Les Mesturet (duck, blue cheese lasagne) then later incredible food at Le Bistrot de Dames (lamb, steak tartare!) - the restaurant underneath the hotel.
On Sunday we found the Rodin Museum, having aborted an attempt at Musée d’Orsay. Late afternoon train got us back to London at 7.
More photos available here: http://www.flickr.com/photos/baconandeggs/sets/72157627957577554/
We flew into Bagdogra from Delhi and then got a taxi to Gangtok, where we organised the trek with Vajra Adventure Tours for $50 pppd. You have to go via Gangtok (rather than Darjeeling) in order to obtain the permit. The trek then starts from Yuksom which is a 4/5 hour journey from Gangtok.
It is possible to organise the trek in Yuksom but the town is quite small and you might have to wait for availability. You have to take a guide on the trek (although this is only checked at the park entrance) and unless you are well-equipped with tents (for the guide too) and food (for 7 days) then you’ll have to also use animals - either horses or dzo. Their handler, a cook and one or two other helpers will probably also come too.
On the way out we went directly to Darjeeling, which has the Himalayan Mountaineering Institute, a quirky Natural History Museum and lots of tea plantations. Instead of flying we took the train from NJP to Delhi (32 hours).
On Thursday 26 May 2011, we caught the Caledonian Express from Euston to Glasgow, which arrived late, then connecting trains to Kyle of Lochalsh. We camped by Sligachan Hotel.
On Friday we walked up Glen Sligachan as far as Loch Dubha and saw a golden eagle.
On Saturday we tried to walk round North up the coast but overflowing streams blocked our path. So we trekked on the road to Portree instead and ate at the superb Lower Deck Seafood. Local ales and Arran whiskey at the Sligachan bar with a German couple.
On Sunday we walked over the pass to Glenbrittle Forest and then on a road to Merkadale. Bussed back to Sligachan from the A863.
Tip for next time: although the train from Inverness to Kyle is special (especially the last 30 mins into Kyle) it would be quicker and simpler to get the coach from Glasgow.
Schittorn, Bernese Alps (2970m)
Mount Murud (2423m)
Moldoveanu, Fagaras Mountains (2544m)
Jbel Toukbal, Atlas Mountains (4167m)
Snowdon (1038m), Y Garn (947m), Glyder Fawr (999m) and Glyder Fach (994m), Snowdonia
Scafell Pike (978m), Great Gable (899m) and Helvellyn (950m) Lake District